{"id":835,"date":"2024-04-18T17:50:00","date_gmt":"2024-04-18T15:50:00","guid":{"rendered":"https:\/\/www.partners.proadax-dev.pl\/?page_id=835"},"modified":"2025-09-08T17:23:59","modified_gmt":"2025-09-08T15:23:59","slug":"vraceni-zbozi-a-reklamace","status":"publish","type":"page","link":"https:\/\/sklep.thepartners.pl\/cs\/vraceni-zbozi-a-reklamace\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti"},"content":{"rendered":"<p>Odstoupen\u00ed od smlouvy<\/p>\n<p>Tedy pokud jste tzv. privilegovan\u00fd kupuj\u00edc\u00ed: <\/p>\n<ol>\n<li>A) spot\u0159ebitel<\/li>\n<\/ol>\n<p>nebo<\/p>\n<ol>\n<li>B) fyzick\u00e1 osoba, pro kterou smlouva, kterou jste s n\u00e1mi uzav\u0159eli, p\u0159\u00edmo souvis\u00ed s va\u0161\u00ed podnikatelskou \u010dinnost\u00ed, ale nem\u00e1 pro v\u00e1s profesion\u00e1ln\u00ed povahu &#8211; zpravidla m\u00e1te pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku.<\/li>\n<\/ol>\n<p>Od smlouvy m\u016f\u017eete odstoupit tak, \u017ee n\u00e1m za\u0161lete prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy, nap\u0159. e-mailem zaslan\u00fdm na adresu: thepartners.pl@gmail.com.<\/p>\n<p>Od smlouvy m\u016f\u017eete odstoupit do 14 dn\u016f.<\/p>\n<p>\u010ctrn\u00e1ctidenn\u00ed lh\u016fta pro odstoupen\u00ed od smlouvy za\u010d\u00edn\u00e1 b\u011b\u017eet od p\u0159evzet\u00ed zbo\u017e\u00ed v\u00e1mi nebo t\u0159et\u00ed stranou jinou ne\u017e v\u00e1mi ur\u010den\u00fdm dopravcem a v p\u0159\u00edpad\u011b smlouvy, kter\u00e1 zahrnuje v\u00edce zbo\u017e\u00ed, kter\u00e9 je dod\u00e1v\u00e1no samostatn\u011b, po \u010d\u00e1stech nebo po \u010d\u00e1stech, od p\u0159evzet\u00ed posledn\u00edho zbo\u017e\u00ed, \u010d\u00e1sti nebo partie.<\/p>\n<p>Pro dodr\u017een\u00ed lh\u016fty sta\u010d\u00ed zaslat v\u00fdkaz p\u0159ed uplynut\u00edm lh\u016fty.<\/p>\n<p>Vr\u00e1cen\u00e9 zbo\u017e\u00ed n\u00e1m neprodlen\u011b za\u0161lete zp\u011bt na uvedenou adresu: Stawowa 101A, 43-400 Cieszyn, nejpozd\u011bji v\u0161ak do 14 dn\u016f ode dne, kdy jste odstoupili od smlouvy. <\/p>\n<p>Platby, kter\u00e9 jste provedli, v\u00e1m vr\u00e1t\u00edme okam\u017eit\u011b v souladu s pravidly obchodu, nejpozd\u011bji v\u0161ak do 14 dn\u016f od obdr\u017een\u00ed va\u0161eho prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy.<\/p>\n<p>Pokud jsme v\u00e1m nenab\u00eddli, \u017ee si zbo\u017e\u00ed vyzvedneme sami &#8211; m\u016f\u017eeme zadr\u017eet vr\u00e1cen\u00ed platby, kterou jsme od v\u00e1s obdr\u017eeli, dokud zbo\u017e\u00ed neobdr\u017e\u00edme zp\u011bt nebo dokud n\u00e1m nep\u0159edlo\u017e\u00edte doklad o jeho vr\u00e1cen\u00ed &#8211; podle toho, kter\u00e1 ud\u00e1lost nastane d\u0159\u00edve. N\u00e1klady na vyzvednut\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk. <\/p>\n<p>Nezapome\u0148te, \u017ee mimo jin\u00e9 nem\u00e1te pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku: <\/p>\n<ul>\n<li>pokud je p\u0159edm\u011btem dod\u00e1vky nerekonstruovan\u00e9 zbo\u017e\u00ed vyroben\u00e9 podle va\u0161\u00ed specifikace nebo podle va\u0161ich individu\u00e1ln\u00edch pot\u0159eb;<\/li>\n<li>pokud je p\u0159edm\u011btem pln\u011bn\u00ed zbo\u017e\u00ed, kter\u00e9 podl\u00e9h\u00e1 rychl\u00e9 zk\u00e1ze nebo m\u00e1 kr\u00e1tkou dobu trvanlivosti;<\/li>\n<li>Pokud je zbo\u017e\u00ed po\u0161kozeno tak, \u017ee nen\u00ed vhodn\u00e9 k dal\u0161\u00edmu prodeji.<\/li>\n<li>zbo\u017e\u00ed na zvl\u00e1\u0161tn\u00ed objedn\u00e1vku.<\/li>\n<li>Pokud je zbo\u017e\u00ed po\u0161kozen\u00e9, otev\u0159en\u00e9, \u0161pinav\u00e9 atd.<\/li>\n<li>pokud je p\u0159edm\u011btem slu\u017eby zbo\u017e\u00ed dodan\u00e9 v uzav\u0159en\u00e9m obalu, kter\u00fd nelze po otev\u0159en\u00ed vr\u00e1tit ze zdravotn\u00edch nebo hygienick\u00fdch d\u016fvod\u016f, pokud byl obal po dod\u00e1n\u00ed otev\u0159en;<\/li>\n<li>pokud jsou p\u0159edm\u011btem slu\u017eby zvukov\u00e9 nebo obrazov\u00e9 z\u00e1znamy nebo po\u010d\u00edta\u010dov\u00e9 programy dodan\u00e9 v zape\u010det\u011bn\u00e9m obalu, pokud je obal po dod\u00e1n\u00ed otev\u0159en.<\/li>\n<\/ul>\n<p>Podrobn\u00e9 informace o zru\u0161en\u00ed objedn\u00e1vky najdete v na\u0161em obchodn\u00edm \u0159\u00e1du.<\/p>\n<h3 style=\"text-align: center;\"><strong>St\u00ed\u017enosti<\/strong><\/h3>\n<p>Pro tzv. privilegovan\u00e9ho kupuj\u00edc\u00edho plat\u00ed n\u00e1sleduj\u00edc\u00ed. Pokud nejste privilegovan\u00fdm kupuj\u00edc\u00edm, podrobn\u00e9 informace o reklamac\u00edch naleznete v na\u0161em obchodn\u00edm \u0159\u00e1du.  <\/p>\n<p>V p\u0159\u00edpad\u011b, \u017ee smlouvu uzav\u0159enou s v\u00e1mi nespr\u00e1vn\u011b pln\u00edme, m\u00e1te pr\u00e1vo podat st\u00ed\u017enost, nejl\u00e9pe na e-mailovou adresu: Stawowa 101A, 43-400 Cieszyn. <\/p>\n<p>Obecn\u011b plat\u00ed, \u017ee odpov\u00edd\u00e1me za nesoulad zbo\u017e\u00ed se smlouvou, kter\u00fd existoval v dob\u011b dod\u00e1n\u00ed a byl zji\u0161t\u011bn do dvou let od tohoto okam\u017eiku.<\/p>\n<p>Na z\u00e1klad\u011b ustanoven\u00ed z\u00e1kona o pr\u00e1vech spot\u0159ebitel\u016f m\u016f\u017eete v takov\u00e9 situaci po\u017e\u00e1dat:<\/p>\n<ul>\n<li>v\u00fdm\u011bna zbo\u017e\u00ed<\/li>\n<li>opravy zbo\u017e\u00ed.<\/li>\n<\/ul>\n<p>V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017eete tak\u00e9:<\/p>\n<ol>\n<li>odstoupit od smlouvy nebo<\/li>\n<li>podat prohl\u00e1\u0161en\u00ed o sn\u00ed\u017een\u00ed ceny<\/li>\n<\/ol>\n<p>&#8211; Podrobnosti o tom najdete v na\u0161ich <a href=\"https:\/\/sklep.thepartners.pl\/cs\/obchodni-podminky\/\">Pravidlech obchodu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Odstoupen\u00ed od smlouvy Tedy pokud jste tzv. privilegovan\u00fd kupuj\u00edc\u00ed: A) spot\u0159ebitel nebo B) fyzick\u00e1 osoba, pro kterou smlouva, kterou jste<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-835","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/pages\/835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/comments?post=835"}],"version-history":[{"count":0,"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/pages\/835\/revisions"}],"wp:attachment":[{"href":"https:\/\/sklep.thepartners.pl\/cs\/wp-json\/wp\/v2\/media?parent=835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}